Please read these terms carefully before using our platform. Everything is written in plain, straightforward language so you can fully understand what applies to you.
Check out this quick summary before diving into the full details.
You must be at least 18 years old to open and use a Goolbet account. Accounts found to belong to minors will be terminated at any time.
Each individual may register only one account. Opening multiple accounts is strictly prohibited and subject to penalties.
There are no hidden charges for deposits or withdrawals. All transaction terms are clearly stated here.
The wagering requirements, validity period, and usage rules for each bonus are clearly outlined. No hidden traps.
Keeping your login credentials secure is your responsibility. If you suspect unauthorized access to your account, notify us immediately.
For any complaints or disputes, please contact our customer support. We aim to resolve all issues within 48 hours.
Goolbet (hereinafter referred to as "the Platform" or "we") is an online gaming and betting service provider operating for users in Bangladesh. These Terms and Conditions ("Terms") apply to the use of Goolbet's website, mobile application, and all related services.
By creating an account, logging in, or accessing Goolbet in any way, you are deemed to have fully read, understood, and agreed to these Terms & Conditions.
By creating an account, logging in, or using Goolbet in any way, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you disagree with any part of these terms, please refrain from using Goolbet. For any questions, feel free to contact our support team.
To open an account on Goolbet, you must meet the eligibility criteria listed below. These requirements are strictly verified, and Goolbet reserves the right to close any account found in violation.
KYC verification must be completed before making any withdrawals on Goolbet. Please submit a copy of one of the following identity documents:
| Document Type | Eligibility | Verification Time |
|---|---|---|
| National ID Card (NID) | For Everyone | 24–48 hours |
| Passport | Alternatively | 24–48 hours |
| Driving License | Alternatively | Up to 48 hours |
| Birth Registration Certificate | For 18+ Verification | Up to 48 hours |
Goolbet supports the most popular mobile banking methods in Bangladesh. The deposit and withdrawal process is fully transparent, with no hidden fees.
Goolbet regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are detailed on the relevant promotion page. General bonus policies are outlined below.
| Bonus Type | Wagering Requirements | Validity |
|---|---|---|
| Welcome Bonus (100%) | 15x Bonus Amount | 30 Days |
| Weekly Reload Bonus | 10x Bonus Amount | 7 days |
| Free Bet Offer | 5x Win Amount | 3 days |
| Cashback Bonus | No Wagering | 7 days |
| Referral Bonus | 8x Bonus Amount | 14 Days |
There are rules you must follow when placing bets on Goolbet. These rules apply equally to all users and cannot be changed mid-game.
Goolbet confirms match results using internationally recognized scoring systems and official sources. In the event of any dispute over a result, Goolbet's decision shall be final. However, any objection may be raised through the support team.
Goolbet reserves the right to immediately suspend or terminate any account involved in the activities listed below, and may report the matter to the relevant authorities.
Goolbet reserves the right to suspend or close any account for any reason. In most cases, users will be notified with an explanation. Users may also choose to close their own account at any time.
To close your Goolbet account, email our support team. Make sure to withdraw all remaining balance before closure. Once the account is closed, all bonuses and promotions will be forfeited.
Goolbet believes gaming is for entertainment — not addiction. We encourage every user to play responsibly and provide the tools to help you do so.
Goolbet takes your personal information very seriously. For full details on how we collect, store, and use your data, please refer to our Privacy Policy Available on page.
Goolbet reserves the right to update these Terms & Conditions at any time. In the event of changes, users will be notified at least 7 days in advance via their registered email, and a notice will be displayed on the platform.
Continued use of the platform after any changes are made will be considered acceptance of the updated terms. If you do not agree with the new terms, please close your account.