Your personal information is a trust we take seriously. This section clearly explains what data we collect, why we collect it, and how we keep it secure.
A quick overview of the measures Goolbet has in place to protect your information.
All Goolbet pages and transactions are protected with 256-bit SSL encryption. Your data cannot be intercepted or read during transmission.
Your personal data is never sold or shared with third parties for profit — that is our firm commitment.
Only the information that is necessary is collected. We do not request excessive or irrelevant data.
You can view, correct, or request deletion of your data at any time.
Your data is stored on servers that meet the highest security standards, with regular audits and security assessments conducted routinely.
In the event of a data security incident, we will notify you within 72 hours.
Goolbet is a trusted online gaming and betting platform in Bangladesh. We believe protecting your personal data is not just a legal obligation — it is our ethical responsibility. This Privacy Policy ("Policy") explains what data Goolbet collects, how that data is used, and the steps we take to keep your information secure.
This policy applies to Goolbet's website, mobile application, and all other services. By creating an account or using the platform, you are considered to have read and agreed to this Privacy Policy.
We never take your data lightly. Every piece of information we collect has a specific purpose, and it is never used beyond that purpose. Goolbet's privacy policy is built on complete transparency — so you always know exactly what happens with your data.
Goolbet only collects the information that is strictly necessary to deliver our services. Data may come from three sources — what you provide directly, what is collected automatically as you use the platform, and what is gathered during KYC verification.
Goolbet uses the data it collects solely to improve service quality and make your experience smoother and more secure. Every use of your data has a specific, defined purpose.
| Purpose of Use | What data is used | Legal basis |
|---|---|---|
| Account Management | Name, email, mobile number | Contractual necessity |
| Identity verification (KYC) | NID/Passport Information | Legal Obligation |
| Payment Processing | Payment account number | Contractual necessity |
| Fraud Prevention | IP, device, transaction logs | Legitimate interest |
| Promotional Communications | Email, mobile number | Your Consent |
| Platform Improvement | Usage data, cookies | Legitimate interest |
| Customer Support | Communication history | Contractual necessity |
Goolbet does not sell your data. However, limited information may be shared with specific parties where necessary to deliver our services. Any such sharing is always controlled and strictly purpose-bound.
We have strict data processing agreements in place with all third-party partners, ensuring they use your data only for the specified purpose and are prohibited from sharing it with any further third parties.
Goolbet uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help the platform remember you.
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security | Until End of Session |
| Functional Cookies | Remembering language and preferences | 1 Year |
| Analytical Cookies | Platform Usage Statistics | 6 months |
| Marketing Cookies | Showing Relevant Offers | 30 days |
You can disable cookies through your browser settings. However, turning off certain essential cookies may affect the functionality of some platform features.
Goolbet retains your data only for as long as necessary — not indefinitely. Retention periods depend on the type of data and applicable legal requirements.
You have specific rights over your personal data on Goolbet. These rights are detailed below.
You can request to know what information we hold about you.
You can request corrections to any inaccurate or outdated information.
You may request deletion of your data under certain conditions.
In certain circumstances, you may request that processing of your data be restricted.
You may request a copy of your data in a structured, portable format.
You may withdraw consent-based processing at any time.
To exercise any of these rights support@goolbet.ws. We will respond within 30 days.
Goolbet protects your data using industry-leading security measures. Beyond technical safeguards, our staff also strictly adhere to confidentiality policies.
Goolbet is an 18+ platform. We do not knowingly collect data from anyone under the age of 18. Age is verified at registration, and identity documents are checked as part of the KYC process.
If a parent or guardian believes their minor child has created an account, please contact us immediately. We will close the account without delay and delete all associated data.
Goolbet may update this Privacy Policy as needed. For significant changes, you will be notified at your registered email address with at least 7 days' notice before the changes take effect.
You can check the "Last Updated" date at the top of this page to see when the policy was last revised. Continued use of the platform after any changes constitutes your acceptance of the updated policy.