Here's a quick overview of the responsible gambling measures we have in place.
Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, the system will automatically block any further deposits.
Set a time limit for your sessions in advance. Once the limit is reached, your account will be logged out automatically and you'll receive a notification.
If you need to step back and clear your head, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. No betting is possible during this period.
If you feel you need a longer break from betting, you can request to have your account closed for anywhere between 6 months and 5 years.
You can also set a cap on how much you wager at once. Once set, you can lower it immediately — but increasing it takes 7 days.
If something feels wrong, talk to our support team directly. Our trained staff are always ready to guide you in the right direction.
Online betting and gaming are, at their core, a form of entertainment. Whether it's adding some excitement while cheering for your favorite team in a cricket match, or having a friendly disagreement with mates over a football result — that's what betting is really about. Goolbet wants that experience to always stay fun.
Responsible gambling means playing on your own terms, without going beyond what you can afford. Every betting decision should be made with a clear head and a plan. If you can't handle the pressure of losing, or find yourself hooked on chasing wins, it stops being entertainment — and becomes a problem.
At Goolbet, responsible gaming isn't just a policy — it's part of our culture. Our platform offers a range of tools and features to help you stay in control at all times. Use them if you want to; it's entirely your choice.
Betting addiction doesn't happen overnight. It creeps in gradually, and many people don't even notice until they're in deep. There are warning signs worth watching out for.
The first step to responsible gambling at Goolbet is setting your own budget. Head to your account settings to define the limits below.
Decreasing a limit always takes effect immediately. However, requests to increase a limit require up to 7 days to process — this is intentional, to protect you from making impulsive decisions in the heat of the moment.
Follow these five habits for a safe and enjoyable betting experience on Goolbet.
Decide upfront how much BDT you'll spend on betting each week or month — and never exceed that budget, even after a big win.
After a string of losses, don't rush into placing more bets. Take a moment, cool down, then decide.
Never bet while intoxicated or in a disturbed state of mind. Your judgment is impaired in these moments, and the risk of significant losses is much higher.
Spend time with family, stay active, catch up with friends. Betting is a small part of life — not the whole of it.
Asking for help isn't a sign of weakness — it takes courage. Reach out to the Goolbet support team or someone you trust. Addressing problems early always makes a difference.
Goolbet has a range of built-in tools on the platform designed to help you stay in control at all times. You can activate them whenever you need, directly from your account settings.
Reminders will appear on screen at regular intervals showing how long you've been playing and how much you've won or lost.
View your full betting history and win/loss statistics at any time.
You can opt out of bonus and promotional offers at any time.
To close your account indefinitely, please contact support.
Age verification is mandatory for all accounts — no one under 18 is permitted to play.
Talk to our 24/7 support team for any responsible gaming concerns.
Read through the questions below and check the ones that apply to you. This is not a clinical diagnosis, but it will give you a useful indication.
Select the options that apply to you, then click the "See Results" button.
If something feels off, act now. Our support team is always ready to help.
24/7 Active Support
Goolbet is an 18+ platform. Age verification is mandatory at the time of registration.
Accounts opened with false information will be closed and any deposited funds may be forfeited.
If you're struggling with addiction, seeking professional help is essential. Alongside Goolbet's support, don't hesitate to reach out to someone you trust.
The most frequently asked questions about responsible gaming.