Goolbet FAQ — Answers to All Your Questions

The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000. Maximum limits depend on your account level and KYC status. For more details, Platform Page View.

Withdrawal requests are typically processed within 15 minutes to 2 hours. During peak hours or for larger amounts, it may take up to 24 hours. Having your KYC verified speeds up the process.

Goolbet does not charge any additional fees on deposits. However, your mobile banking provider (such as bKash or Nagad) may apply their own standard charges in accordance with their policies.

For issues like this, email our support team with your transaction ID and screenshot: support@goolbet.ws. Most cases are resolved or refunded within 2 hours.

No. Goolbet's policy requires all payments to be made from a method registered in your own name, to prevent fraud and security issues. Payments sent from a third-party number may face verification complications.

Live betting means placing bets in real time as a match unfolds. Log in to your account, go to the "Live" section, select an ongoing match, and place your bet on the constantly shifting odds. Quick decision-making is key here.

Once a bet is confirmed, it generally cannot be cancelled. However, certain markets offer a "Cash Out" feature, which lets you withdraw part or all of your potential winnings before the match ends.

If a match is not played or is abandoned midway, your stake is generally refunded in full. For detailed rules, Terms & Conditions on the page.

Minimum bet starts at ৳10. Maximum limits vary by market and event — popular matches tend to have higher limits. Check the betting slip for specifics or ask our support team.

Yes. Goolbet offers accumulator or parlay betting. Combining predictions from multiple matches multiplies the total odds, giving you the chance to win significantly more.

Registration Once completed, your Welcome Bonus will be credited automatically to your account on your first deposit. For bonus amount & terms on the Bonus page Full details are available.

To withdraw a bonus, you typically need to wager the bonus amount a set number of times (wagering requirement). For example, a 5x wagering requirement on a ৳1,000 bonus means you need to place a total of ৳5,000 in bets. See details Terms & Conditions see the page.

Once a Free Bet is added to your account, you'll see a "Use Free Bet" option on the betting slip. Any winnings from a Free Bet are credited directly to your account. Free Bets typically expire after 7 days.

Yes. When someone registers and makes their first deposit using your referral link or code, you'll receive a bonus. You can find your referral code in your account dashboard.

Go to your phone's settings and enable "Install from unknown sources", then Download Page Download the APK file and tap to install. The whole process takes under 2 minutes.

The app offers push notifications, fingerprint login, and fast loading. The website works on any browser. Features and account data are identical across both.

Yes. You should always keep the app updated to receive security patches and new features. Update whenever you see an in-app notification, or Download Page Download the latest version from

The app runs on Android 6.0 and above. For iOS, you'll need iOS 12 or later. If you experience issues on an older device, access the website through your mobile browser instead.

Go to the "Security" section in Account Settings and enable Two-Factor Authentication. You'll receive an OTP on your mobile each time you log in, significantly improving your account security.

Change your password immediately and support@goolbet.wsPlease notify us at. The support team will lock the account and launch an investigation. You can view your login history in your account settings.

No. Your personal information is never sold or shared with any third party. Our full data policy Privacy Policy page for full details.

Always verify the address is goolbet.ws before entering the site. Goolbet will never ask for your password or OTP via email or SMS. Do not click on links from unknown sources.

Yes. Goolbet's support team can communicate in Bangla, ensuring Bengali-speaking users in Bangladesh get help in their own language.

Send a detailed complaint by email. Including the nature of the issue, date, transaction ID, and screenshots will help speed up the resolution. Critical complaints are handled within 72 hours.

Search by keyword in the search box above. If you still can't find an answer, contact us directly support@goolbet.ws. Our team is always ready to help.